The website was easy to use and helpful with advice for measuring to find the right boot to fit, there also is lots of choice with some lovely pattern designs. Unfortunately the boots I chose (after following said advice ..)don't fit well, they are too tight around the calf making them difficult to get on - the buckle strap doesn't seem to let the side folds expand enough and the only solution would be to cut it off, which I don't want to do! The slim fit around the foot and ankle does work well for me however. I would have returned them, as they were very expensive to fit so poorly, but didn't want to have to pay for returns and add to the expense. I have given 3 stars as the website was good, delivery was quick and the boots keep my feet dry on dog walks - I just need to loose a little weight to make them fit nicer!!